A systematic evaluation of a software application to assess its user-friendliness and effectiveness.

The process of inspecting, cleansing, and modeling data to discover useful information and support decision-making.

A field of study focused on understanding user behaviors, needs, and motivations to enhance product design.

The process of involving all parties interested in or affected by a project to ensure their needs are met.

Non-numeric information gathered through interviews, observations, or open-ended surveys to understand user experiences.

Numeric data collected through surveys or experiments, used to quantify behaviors and patterns.

A method comparing two versions of a webpage or app to determine which performs better.

Conducting usability tests with participants in different locations, often using screen sharing and video conferencing.

A technique that measures where and how long a user looks at different areas of a screen.

Fictional characters created based on user research to represent different user types and their needs.

The process of clearly stating what a usability study aims to achieve.

The process of selecting individuals to take part in usability testing.

Common behaviors observed in users during usability testing that indicate how they interact with a product.

Standards that govern the conduct of research to ensure respect and protection for participants.

A process ensuring that participants understand the nature of the research and agree to take part.

The graphical representation of information and data to make complex data more accessible.

A detailed document summarizing the findings, insights, and recommendations from a usability study.

Methods used to effectively communicate findings and engage an audience during presentations.

Systems put in place to gather user feedback during and after usability studies.

Suggestions for improving a product's design based on insights gathered from usability studies.

The process of making sense of collected data to extract meaningful insights.

Various approaches used to evaluate a product's usability, including moderated and unmoderated tests.

Results from research that are presented in a persuasive manner to influence stakeholders.

A program designed to perform specific tasks for users, often evaluated in usability studies.

The process of outlining the steps and methodologies for conducting a usability study.

A comprehensive document that summarizes the usability study's purpose, methods, findings, and recommendations.