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PATIENT ENGAGEMENT#1
The involvement of patients in their own healthcare decisions, fostering better communication and satisfaction.
DIGITAL HEALTH#2
The use of digital technologies to improve health and healthcare delivery, including apps and telemedicine.
COMMUNICATION TECHNIQUES#3
Strategies and methods used to enhance interactions between healthcare staff and patients.
SATISFACTION METRICS#4
Quantitative measures used to assess patient satisfaction and experience in healthcare settings.
IMPLEMENTATION PLANNING#5
The process of outlining steps and resources needed to execute a patient engagement strategy effectively.
PATIENT NEEDS ASSESSMENT#6
Evaluating and understanding the specific needs and preferences of patients to tailor healthcare services.
DIGITAL TOOLS#7
Technological applications designed to facilitate patient engagement and improve communication.
PATIENT SURVEYS#8
Tools used to gather feedback from patients regarding their experiences and satisfaction.
PATIENT PERSONAS#9
Fictional representations of different patient types to help tailor engagement strategies.
ENGAGEMENT STRATEGY#10
A comprehensive plan designed to improve patient involvement and satisfaction through targeted actions.
HEALTHCARE ADMINISTRATORS#11
Professionals responsible for managing healthcare facilities and ensuring efficient operations.
STAKEHOLDER BUY-IN#12
The process of gaining support and commitment from all parties involved in implementing a strategy.
FEEDBACK MECHANISMS#13
Methods used to collect and analyze patient feedback to improve services.
RISK MANAGEMENT#14
Identifying and mitigating potential challenges in the implementation of patient engagement strategies.
EFFECTIVE COMMUNICATION#15
Clear and concise interaction that fosters understanding and trust between patients and staff.
INTEGRATION OF TOOLS#16
Incorporating digital tools into existing workflows to enhance patient engagement.
HEALTH OUTCOMES#17
The measurable results of healthcare services, including patient satisfaction and health improvements.
PATIENT RETENTION#18
The ability of a healthcare provider to keep patients engaged and returning for care.
ANALYZING SATISFACTION DATA#19
The process of examining collected patient feedback to identify trends and areas for improvement.
TRAINING NEEDS ASSESSMENT#20
Evaluating the skills and knowledge required by staff to effectively implement new strategies.
SURVEY DESIGN#21
The process of creating effective surveys that accurately capture patient feedback and satisfaction.
COMMUNICATION PLAN#22
A structured approach to ensure consistent and effective communication with patients.
DIVERSITY IN PATIENT NEEDS#23
Recognizing and addressing the varying needs of patients from different backgrounds.
BEST PRACTICES#24
Proven methods and techniques that lead to optimal patient engagement outcomes.
TELEMEDICINE#25
The use of telecommunications technology to provide healthcare services remotely.
PATIENT EXPERIENCE#26
The overall perception of a patient regarding their interactions with healthcare providers.