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OPERATIONS MANAGEMENT#1

The administration of business practices to create the highest level of efficiency possible within an organization.

OPERATIONS MANUAL#2

A comprehensive document that outlines standard operating procedures, roles, and responsibilities within a business.

PROCESS DOCUMENTATION#3

The act of detailing the steps and procedures involved in a specific operational task to ensure consistency and clarity.

STAKEHOLDER ENGAGEMENT#4

The process of involving individuals or groups who have an interest in the business's operations and outcomes.

BUSINESS STRATEGY#5

A plan that outlines how a business will achieve its goals and objectives, aligning operations with overall vision.

CONTINUOUS IMPROVEMENT#6

An ongoing effort to enhance products, services, or processes by making incremental improvements over time.

KEY PERFORMANCE INDICATORS (KPIs)#7

Quantifiable metrics used to evaluate the success of an organization in achieving its operational and strategic goals.

LEAN METHODOLOGY#8

A systematic approach to identifying and eliminating waste in processes to improve efficiency and value.

SIX SIGMA#9

A data-driven approach aimed at reducing defects and improving quality in processes through statistical methods.

PROCESS FLOWCHART#10

A visual representation of the steps in a process, helping to understand and analyze workflows.

STAKEHOLDER MAP#11

A visual tool that identifies and categorizes stakeholders based on their influence and interest in the project.

OPERATIONAL EFFICIENCY#12

A measure of how well an organization utilizes its resources to produce goods or services.

ROLE CLARIFICATION#13

The process of defining and communicating the specific responsibilities and expectations of each team member.

DOCUMENTATION REVIEW#14

The practice of evaluating and revising documents to ensure accuracy, clarity, and relevance.

ALIGNMENT#15

The process of ensuring that operational activities are in sync with the overall business strategy and goals.

ACTION PLAN#16

A detailed plan outlining steps to achieve specific objectives, including timelines and responsible parties.

FEEDBACK ANALYSIS#17

The process of reviewing stakeholder feedback to identify areas for improvement and inform decision-making.

COMMUNICATION PLAN#18

A strategic outline detailing how information will be shared with stakeholders throughout a project.

IMPROVEMENT OPPORTUNITIES#19

Identified areas where processes can be enhanced for better efficiency or quality.

FINAL REVIEW#20

The last evaluation of a document or project before it is completed or presented, ensuring all elements are in place.

PRESENTATION SKILLS#21

The ability to effectively communicate ideas and information to an audience, often through visual aids.

CULTURE OF INNOVATION#22

An organizational environment that encourages creativity and the continuous pursuit of improvement.

PROFESSIONALISM#23

The competence or skill expected of a professional, including ethical behavior and adherence to standards.

RESOURCE ALLOCATION#24

The process of distributing available resources among various projects or business units.

RISK MANAGEMENT#25

The identification, assessment, and prioritization of risks followed by coordinated efforts to minimize, monitor, and control the probability of unfortunate events.