The overall experience a user has when interacting with a platform, focusing on ease of use and satisfaction.

The design of products, devices, services, or environments for people with disabilities, ensuring equal access.

An early sample or model of a product used to test concepts and gather user feedback before final development.

Online tools, materials, and content used to support various aspects of career counseling.

Online meetings conducted through video conferencing tools, allowing real-time interaction between counselors and clients.

Fictional characters created based on user research to represent different user types and their needs.

A method to evaluate a product by testing it with real users to identify issues and areas for improvement.

Quantifiable metrics used to evaluate the success of a platform in meeting its goals.

Prototypes that allow users to interact with the design, simulating the final product's functionality.

A plan for creating, delivering, and managing content that meets user needs and business goals.

Visual representations of the steps a user takes to accomplish a goal on the platform.

Basic visual guides that represent the skeletal framework of a platform, outlining layout and functionality.

Tools or processes implemented to gather user feedback on the platform's functionality and user experience.

The ability of a platform to adapt its layout and functionality across various mobile devices.

The practice of designing services and products that are accessible to all users, regardless of their backgrounds.

Software and hardware used to facilitate online counseling and enhance user experience.

The level of interaction and involvement users have with a platform, crucial for its success.

The use of digital tools and platforms to provide counseling services remotely.

Methods used to assess the effectiveness and impact of the online counseling platform.

Best practices and protocols for conducting effective virtual counseling sessions.

A repetitive process of prototyping, testing, and refining a product based on user feedback.

A collection of digital materials and tools available on the platform to support career counseling.

The abilities and knowledge required to effectively utilize technology in the development and management of platforms.

A document summarizing insights gathered from user research to inform design decisions.

Regulatory guidelines that ensure platforms meet necessary accessibility and usability requirements.