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Basic Understanding of Workplace Dynamics

Familiarity with workplace structures and roles is crucial as it helps you navigate communication effectively and understand the context of your interactions.

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Willingness to Engage in Practical Exercises

This course emphasizes hands-on learning. Being open to participating in exercises will enhance your skill development and boost your confidence.

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Open-Mindedness to Learn from Feedback

Embracing constructive criticism is vital for growth. It will allow you to refine your communication skills and adapt to different perspectives.

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Effective Communication Principles

Why This Matters:

Reviewing the basics of effective communication will provide a solid foundation for this course, helping you recognize key elements like clarity and conciseness in your interactions.

Recommended Resource:

"The Art of Communicating" by Thich Nhat Hanh - This book offers timeless insights into mindful communication that can enhance your understanding.

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Email Etiquette

Why This Matters:

Refreshing your knowledge of email etiquette will be beneficial, as this course will focus heavily on crafting professional emails, ensuring your messages are clear and respectful.

Recommended Resource:

"Email Etiquette: How to Write Professional Emails" (YouTube) - A concise video that covers the essentials of professional email writing.

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Conflict Resolution Basics

Why This Matters:

Understanding the fundamentals of conflict resolution will prepare you for the course’s focus on navigating disputes constructively and fostering collaboration.

Recommended Resource:

"Crucial Conversations: Tools for Talking When Stakes Are High" by Patterson et al. - A practical guide to handling difficult conversations effectively.

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Preparation Tips

  • ⭐Set a Study Schedule: Dedicate specific times each week for course study. This will help you manage your time effectively and ensure consistent progress throughout the course.
  • ⭐Gather Necessary Materials: Prepare a notebook or digital document to jot down notes, reflections, and feedback. This will help you stay organized and engaged during the course.
  • ⭐Install Required Software: Ensure you have access to email and video conferencing tools. Familiarity with these platforms will facilitate your participation in practical exercises.

What to Expect

This course is structured over 6-8 weeks, with a blend of theoretical learning and hands-on projects. Expect interactive modules focusing on email writing, meeting facilitation, and conflict resolution. Assignments will build on each other, culminating in a comprehensive communication guide.

Words of Encouragement

Get ready to transform your workplace communication skills! By the end of this course, you'll be equipped to handle various professional scenarios with confidence, paving the way for better collaboration and career advancement.