The process of preparing for, responding to, and recovering from crises to minimize their impact on an organization.

Evaluating potential risks that could negatively affect an educational institution, aiding in effective crisis preparedness.

Planned actions to address identified crises, ensuring timely and effective management of the situation.

Guidelines for conveying information to stakeholders during a crisis, ensuring clarity and consistency.

Real-world examples analyzed to extract lessons learned from past crises, informing future strategies.

Individuals or groups affected by or involved in a crisis, including staff, students, parents, and media.

The process of recognizing potential crises before they escalate, crucial for effective management.

A tool used to prioritize crises based on their likelihood and potential impact on an institution.

A framework for assessing strengths, weaknesses, opportunities, and threats related to crisis response.

Technological solutions used to track social media and other channels for emerging crisis signals.

Structured timelines that outline when and how decisions should be made during a crisis.

Information shared within an organization during a crisis, vital for maintaining trust and clarity.

Information disseminated to outside stakeholders, such as parents and the media, during a crisis.

Practices designed to prepare staff for effective communication and response during real crises.

Assessing an institution's weaknesses that could be exploited during a crisis.

Practical, clear steps that can be implemented when a crisis occurs.

A designated location where crisis management activities are coordinated and managed.

Strategies employed to maintain or restore an institution's reputation during and after a crisis.

A detailed outline of how communication will be handled during a crisis, tailored to various stakeholders.

The process of tracking social media platforms for mentions of the institution that may indicate a crisis.

A group designated to manage and respond to crises, ensuring organized and efficient handling.

Insights gained from analyzing past crises, used to improve future crisis management efforts.

Tactics designed to manage public perception and media coverage during a crisis.

Tools that provide immediate data and insights during a crisis, facilitating quick decision-making.

The ability of a crisis management plan to adjust to unforeseen circumstances or new information.