The process of preparing for, responding to, and recovering from unexpected events that disrupt normal operations.

A systematic approach to identifying and evaluating potential risks that could impact an institution.

Plans designed to convey timely and accurate information to stakeholders during a crisis.

Developing actionable steps to restore normal operations after a crisis.

Involving relevant parties in crisis planning and response to ensure effective communication and action.

A strategic planning tool used to identify strengths, weaknesses, opportunities, and threats related to crisis preparedness.

A practice exercise that tests the effectiveness of a crisis management plan in a controlled environment.

Understanding laws and regulations that govern crisis management and institutional responses.

Moral principles that guide decision-making during crises, ensuring integrity and transparency.

A structured approach to delivering messages before, during, and after a crisis.

The process of distributing resources effectively to support crisis management efforts.

Creating a schedule for implementing recovery actions post-crisis.

Evaluating responses and outcomes from simulations or real crises to improve future strategies.

Crafting realistic situations to test crisis management plans and stakeholder responses.

A designated group responsible for coordinating actions during a crisis.

Local authorities and organizations that provide immediate assistance during crises.

Alternative strategies developed to address unforeseen circumstances during a crisis.

Identifying weaknesses in an institution's operations that could be exploited during a crisis.

Collaboration among multiple organizations to ensure a unified response to crises.

Efforts to inform and engage the broader community about crisis management initiatives.

Standardized procedures to follow during various types of crises.

Standards used to assess the effectiveness of crisis management strategies.

Reviewing actions taken during and after a crisis to identify lessons learned.

Educational programs designed to equip staff and stakeholders with crisis management skills.

The ability of an institution to withstand and recover from crises.