The structured approach to transitioning individuals, teams, and organizations from a current state to a desired future state.

The integration of digital technology into all areas of a business, fundamentally changing how it operates and delivers value.

The process of identifying and assessing the influence and interests of key stakeholders in a project or initiative.

The identification, assessment, and prioritization of risks followed by coordinated efforts to minimize, control, or monitor their impact.

Real-world examples used to illustrate and analyze consulting practices and outcomes in various organizational contexts.

A plan designed to foster relationships with stakeholders, ensuring their involvement and support during change initiatives.

Evaluating how proposed changes will affect stakeholders, processes, and systems within an organization.

The pushback or reluctance from individuals or groups to accept or implement changes within an organization.

A strategy outlining how information will be shared with stakeholders during a change process to ensure transparency.

Measurable values that demonstrate how effectively an organization is achieving key business objectives.

A visual representation of stakeholders categorized by their influence and interest in a project.

Actions taken to reduce the likelihood or impact of identified risks in a project.

An individual or group that facilitates and manages change within an organization.

A process in which outputs of a system are circled back and used as inputs, enhancing continuous improvement.

A schedule that outlines the key milestones and deadlines for executing a change management plan.

Ensuring that changes are consistent with the organization's values, beliefs, and behaviors.

The specific goals that an organization aims to achieve through its strategies and initiatives.

A comprehensive document detailing the strategies, resources, and timelines for implementing change.

The standards or benchmarks used to evaluate the success of change management initiatives.

The process of involving stakeholders in decision-making and implementation of change initiatives.

A tool used to evaluate the severity and likelihood of risks, aiding in prioritization and response planning.

Practical use of knowledge and skills learned in the course to address actual organizational challenges.

An ongoing effort to enhance products, services, or processes through incremental improvements.

A strategic plan outlining the steps and resources needed to achieve digital transformation goals.

A flexible approach that allows organizations to adjust plans based on feedback and changing circumstances.